Refund Policy

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include photos of the item and packaging so we can review the issue and provide a solution.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us within 12 hours of placing it. Once an order has been processed or shipped, we may no longer be able to make changes.

Returns

To be eligible for a return, the item must be unused, in its original condition, and returned in its original packaging.

Items Not Eligible for Return

We cannot accept returns for items that have been used, damaged after delivery, or are not in their original condition.

Refunds

Once we receive and inspect your returned item, we'll notify you of the status of your refund. If approved, the refund will be issued to your original payment method. Processing times may vary depending on your payment provider.

Shipping Costs

Original shipping charges are non-refundable unless the return is due to an error on our part or you received a damaged or incorrect item.

Contact Us

If you have any questions about your order or our Refund Policy, please contact our support team at support@beatbattels.com. Our team will be happy to assist you.